Return Policy

 

How long do I have to return/exchange my order?
You have 30 days to return or exchange your item(s).

How do I return/exchange my order?
To begin your return simply visit our return portal and print your free return label: https://mattym.loopreturns.com/ 
When can I expect a refund?
You'll be refunded once your return is scanned back at our warehouse. Most banks take about 7-10 business days to post a refund. If things are taking unusually long, feel free to reach out to us at hello@mattym.com and we’ll take a closer look.

What is your Holiday/Warehouse Sale Return Policy?
Items marked as FINAL SALE are not eligible for return or exchange. Offers cannot be combined with any other offer. Promotional codes/prices cannot be applied to previous purchases or redeemed for cash.