Return Policy

 

How long do I have to return/exchange my order?
You have 30 days to return or exchange your item(s).

How do I return/exchange my order?
To begin your return simply visit our return portal and print your free return label: https://mattym.loopreturns.com/

When can I expect a refund?
You'll be refunded once your return is scanned back at our warehouse. Most banks take about 7-10 business days to post a refund. If things are taking unusually long, feel free to reach out to us at hello@mattym.com and we’ll take a closer look.

What is your Warehouse Sale Return Policy?
Items marked as FINAL SALE are not eligible for return or exchange. Offers cannot be combined with any other offer. Promotional codes/prices cannot be applied to previous purchases or redeemed for cash.