Return Policy

 

How long do I have to return/exchange my order?
We offer a 60-day return/exchange period. 60 days? Yes, we are extending the typical 30-day return policy to give you more time to decide which pieces work best for you. Because let’s be honest, a month goes by way too quickly.

How do I return/exchange my order?
To begin your return simply visit our return portal and print your free return label: https://mattym.loopreturns.com/

When can I expect a refund?
You'll be refunded once your return is scanned back at our warehouse. Most banks take about 7-10 business days to post a refund. If things are taking unusually long, feel free to reach out to us at hello@mattym.com and we’ll take a closer look.